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LUCID GEEK REMOTE COMPUTER ASSISTANCE

We offer remote technical assistance, computer service support and training for pc related technical issues to customers anywhere in the world. We can quickly get you out of a jam with Remote Assistance by logging into your computer. We can show you how to do anything you want because we are both looking at the same screen.

Here’s how we do it

We access your computer using a web application that allows us to see your computer screen exactly as you are seeing it and remotely control your keyboard and mouse. Then we find the problem, and fix it in real-time. All you have to do is contact us. You control the whole session. In fact, you grant permission for our technician to access your computer, so that way, there are no surprises, and nothing is done without your permission. You can also temporarily suspend or quickly terminate the session at any moment, if anything comes up that needs your immediate attention. You stay in control of your computer the whole time, monitoring every step of the repair as it progresses. This way you can be sure your private documents are protected.

Why remote assistance is so convenient

You don’t have to leave your office, and neither does your computer. This is far less time consuming, and eliminates the need to transport the machine off site. You can participate in the repair process on the phone or via live chat. This way, you can ask questions as you go along to better understand what is happening. Because you control their access, you can let our experts do the work on their own, while you attend to other business. No new software is required. You don’t have to go out and buy anything. There is nothing to install, nothing to figure out. Really, it couldn’t be easier.

We Provide....

·         Remote Computer Assistance

·         Technical Computer Support

·         Computer Support Services

·         Computer Training & Tutoring

·         Online Computer Help

Note: You must have an active Internet connection to use this service. Some problems cannot be fixed remotely.

Therefore, we will offer you advice on what your next step should be to solve your issue.